What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you link, whether that's DANA, OVO, or GoPay. We also record transaction activity tied to your wallet so we can process deposits
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and withdrawals accurately and resolve any disputes quickly. Device and session data — your browser type, IP address, and login timestamps — are logged to keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account credentials are held for as long as your account is active, while transaction logs may be kept longer where
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local financial regulations require it. Availability of our services, and the data practices that apply, depend on local law and the eligible region you access from. If you have questions about what we hold on your account, our support team can walk you through a data
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access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.