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Terms That Keep Your Account Safe

Before you open an account on harus77, these terms set out what we expect from you and what you can expect from us.

Account EligibilityPayment RulesDANA · OVO · GoPayAccount Suspension PolicyDispute Process
harus77 Terms That Keep Your Account Safe
HOW WE HANDLE YOUR DATA

Account Security and Your Rights

Data We Hold

We store the account details you provide at registration and the transaction records linked to your DANA, OVO, or GoPay wallet. We do not sell this data to third parties.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your lobby position when you switch between devices. You can clear these in your browser settings.

Account Retention

Your account data is retained for as long as your account is active and for a period after closure as required by applicable law. You may request deletion by contacting support.

Requesting Changes

To update your registered details or request a data summary, log in and go to Account Settings, or contact support with your account ID. Identity verification is required before any change is processed.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on harus77 to ask about a specific clause, a payment dispute, or an account restriction. Our team responds in English for Indonesia.
Email Support Send a detailed query about your account terms, a transaction hold, or a wallet mismatch to our support address. Include your account ID and the relevant transaction reference.
Account Help Centre Log into your harus77 account and navigate to Help to submit a formal terms-related request. Responses are tracked and tied to your account record.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or the account help centre.

No. The wallet you deposit from must be registered in your own name. Deposits from a third-party wallet will be flagged and held until ownership is verified or returned.

Depending on the breach, we may suspend access, freeze pending withdrawals, or close the account. We will notify you by email and give you a chance to respond before a final decision.

Log in, go to Account Settings, and submit a data request. We will compile your transaction history and account details and send them to your registered email within a reasonable timeframe.

No. The same terms apply whether you access via mobile browser, desktop, or any other device. Your account and its rules travel with your login, not your device.

Contact support with your account ID and the transaction reference. We will review the case against our terms and respond with a written outcome. Disputes are handled in the order received.

We send a notification to your registered account before any material change takes effect. Continuing to use harus77 after that date means you accept the updated terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.